comdirect photoTAN App 9.0.1

comdirect photoTAN App 9.0.1

comdirect Bank AG – Freeware – Android iOS
out of 704 votes
Latest Version
9.0.1
Safe to install

Secure Mobile Banking Made Easy with comdirect photoTAN App

Peter Salakani

The comdirect photoTAN App simplifies online banking security by enabling users to authenticate transactions through unique, scanned QR codes, boosting both convenience and safety.
2025 Editor's Rating
VERY GOOD User Rating

With the free photoTAN app, you can securely and quickly authorize transactions in online banking.

How the computer-based photoTAN process works:

You perform a transaction on another device, such as a PC.

Your transaction is automatically transferred to the comdirect photoTAN app, and a notification appears on your smartphone. When you tap on the notification, the photoTAN app opens. Review the transaction and authorize it by sliding the arrow from left to right.

The familiar scanning function of the comdirect photoTAN app remains available. This is recommended, for example, if your smartphone is not connected to the internet. To do this, select the "photoTAN Graphics" photoTAN process on your computer and then open the scanning function on your smartphone in the comdirect photoTAN app, located at the bottom left.

How the App2App process works:

You perform a transaction in another comdirect app. During the authorization process for your transaction, the photoTAN app automatically opens. Confirm your order by sliding the arrow from left to right.

The following comdirect apps support the App2App process:

  • comdirect App
  • comdirect trading App
  • MoBox
  • BVB-Fan-Konto

Activating the photoTAN app before first use:

Sign in to your personal area on comdirect with your access number and PIN, and follow the "Activate photoTAN" instructions until the activation graphic is displayed. Download the comdirect photoTAN app onto your smartphone and follow the instructions in the app. Once activated, you can use both of the methods mentioned above.

FAQ "Which permissions does the app use?"

The "Camera" permission is required for the standard procedure to scan the photoTAN graphic.

FAQ "Does the app work with multiple comdirect accounts?"

You can connect the app to up to 8 accounts. For each account, you will need a separate activation letter.

For more information about photoTAN, visit www.comdirect.de/photoTAN.

If you have any questions or suggestions regarding photoTAN, we are available around the clock:

By email at [email protected]

Or by phone:

  • Customers: +49 (0) 41 06 - 708 25 00
  • Interested parties: +49 (0) 41 06 - 708 25 38

Overview

comdirect photoTAN App is a Freeware software in the category Business developed by comdirect Bank AG.

The latest version of comdirect photoTAN App is 9.0.1, released on 05/02/2024. It was initially added to our database on 10/27/2023.

comdirect photoTAN App runs on the following operating systems: Android/iOS.

Users of comdirect photoTAN App gave it a rating of 4 out of 5 stars.

FAQ

What is the photoTAN App?

The photoTAN App is a mobile application provided by comdirect Bank AG that allows users to securely authenticate transactions and access their banking services using a uniquely generated QR code.

How do I download the photoTAN App?

You can download the photoTAN App from the Google Play Store for Android devices or the Apple App Store for iOS devices.

Do I need a comdirect account to use the photoTAN App?

Yes, you need to have an active account with comdirect Bank AG to use the photoTAN App for secure transaction authentication.

Is the photoTAN App free to use?

Yes, the photoTAN App is free to download and use for all customers of comdirect Bank AG.

How does the photoTAN App enhance security?

The photoTAN App enhances security by generating a unique transaction authentication number based on a QR code, which prevents unauthorized access and ensures secure banking transactions.

Can I use the photoTAN App on multiple devices?

While you can download the app on multiple devices, it is recommended to use it primarily on your trusted device for security reasons.

What should I do if I forget my PIN for the photoTAN App?

If you forget your PIN, you can reset it within the app by following the instructions or by contacting comdirect customer service for assistance.

Is there customer support available for the photoTAN App?

Yes, comdirect Bank AG provides customer support for issues related to the photoTAN App which you can reach via their official website or customer service hotline.

Is the photoTAN App compatible with all phones?

The photoTAN App is compatible with most smartphones running Android or iOS, but please check system requirements on the app store before downloading.

How often do I need to update the photoTAN App?

It is recommended to keep your app updated to the latest version for optimal performance and security enhancements.


Peter Salakani

Peter Salakani

I'm Peter, a software reviews author at UpdateStar and content specialist with a keen focus on usability and performance. With a background in both software development and content creation, I bring a unique perspective to evaluating and discussing general software topics. When I'm not reviewing software, I enjoy staying updated on the latest tech trends, experimenting with new applications, and finding innovative solutions to everyday tech challenges.

Latest Reviews by Peter Salakani

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